Join the Thompson Ops team and build your career

Thompson Ops is seeking an Automation Assistant to support the implementation and maintenance of the systems that help our clients operate more efficiently.

This role focuses on assisting with the setup, testing, and monitoring of automation workflows used across CRM systems, task management platforms, and communication tools. The Automation Assistant works closely with our operations team to ensure workflows run reliably and continue to support the day-to-day operations of the businesses we serve.

The role requires attention to detail, curiosity about systems, and the ability to follow structured processes when building and maintaining automation workflows.

Key Responsibilities

• Assist with the setup and testing of automation workflows
• Monitor existing automations to ensure they are functioning properly
• Update workflows when operational changes occur
• Help document automation processes and system logic
• Support CRM and operational system configurations
• Troubleshoot basic workflow issues when they arise
• Maintain organized records of automation structures

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