Local Service & Hospitality
Assistant support for local service and hospitality businesses.
Keep bookings, client updates, invoices, scheduling, admin, content, and coordination moving — without adding another full-time hire.
Book a CallSupport for businesses like:
Sound Familiar?
The customer work is happening. The backend is still chasing you.
Customers need replies, confirmations, reminders, updates, and follow-up.
Bookings, schedules, invoices, payments, and job details need to stay organized.
Supplies, vendors, staff notes, client requests, and moving pieces pile up quickly.
You are serving clients all day, then trying to catch up on the business at night.
What You Can Hand Off
Keep the business moving without carrying every loose end yourself.
Thompson Operations helps local service and hospitality businesses stay organized behind the scenes so customers, bookings, admin, and follow-up do not fall through the cracks.
Bookings & Scheduling
Help coordinate bookings, appointments, calendars, reminders, schedule changes, and the details that keep the day moving.
Customer Communication
Support replies, confirmations, check-ins, updates, missing details, follow-ups, and the communication customers expect.
Invoices & Admin
Help with invoices, receipts, payment follow-up, file organization, forms, documents, and the admin that piles up quickly.
Vendors & Supplies
Support supply orders, vendor follow-up, delivery details, purchase tracking, and the coordination that keeps operations moving.
CRM & Follow-Up
Update your CRM, organize leads and customers, track requests, send follow-ups, and help make sure people do not get missed.
Content & Online Presence
Keep social posts, newsletters, website updates, online profiles, customer updates, and marketing tasks moving when the week gets busy.
Why Thompson Operations
More support than a VA. Less work than hiring.
You do not need to search through profiles, train someone from scratch, or manage another person just to keep the backend from falling behind.
No VA platform guessing game
You are not hoping someone can figure out your customers, bookings, pace, tools, and follow-up from scratch.
No full-time hire required
Get reliable backend support without adding payroll, benefits, training, or another person to manage every day.
Support that fits the workload
Hand off one area or several. Your support can shift as bookings, customers, seasons, and workload change.
Thompson Operations makes all the business pieces that overwhelm me feel way more doable.
— Katie, Business Owner
How It Works
Real help in your business in 48 hours.
You do not need to know exactly what to delegate before you reach out. We help you figure out what is taking your time and where support should start.
Book a Call
Talk through what is taking your time, what is falling behind, and what kind of support would make the business feel lighter.
Get Onboarded
Once you are ready, you get access to your portal, meet the team, and we set up support around your business.
Work Begins
No long matching process. No starting from scratch. Support starts moving inside your business within 48 hours.
Ready for Support?
Serve your customers. Hand off more of the backend.
Book a call and we’ll help you figure out what support makes the most sense for your business.
.svg){kind=small}
