SaaS, Membership & Online Businesses
Assistant support for online businesses with too many moving pieces.
Keep customer communication, content, onboarding, admin, campaigns, and recurring support work moving — without hiring full-time.
Book a CallSupport for businesses like:
Sound Familiar?
The business is online. The backend is still very real.
Customers, members, or users need updates, reminders, support, and follow-up.
Content, launches, emails, onboarding, and admin all need to happen consistently.
Your systems work, but someone still has to keep the details organized.
You are carrying too much of the recurring work that keeps the business running.
What You Can Hand Off
Keep the backend moving while you stay focused on growth.
Thompson Operations helps online businesses keep admin, communication, content, customer support, campaigns, and internal projects moving behind the scenes.
Customer & Member Updates
Help send updates, reminders, check-ins, onboarding messages, renewal notes, and the communication that keeps people engaged.
Onboarding & Support Admin
Support onboarding steps, intake forms, help desk notes, internal task tracking, customer details, and recurring admin work.
Content & Campaigns
Keep newsletters, launch emails, social posts, blogs, lead magnets, webinar follow-ups, and campaign tasks moving.
CRM & Pipeline Support
Update your CRM, organize leads, track opportunities, assign follow-ups, and help make sure prospects do not go quiet.
Systems & Workflow Support
Help keep workflows, forms, automations, dashboards, SOPs, task lists, and internal systems organized and updated.
Projects & Operations
Support internal projects, launches, content calendars, recurring tasks, documentation, and the details that keep momentum from slipping.
Why Thompson Operations
More support than a VA. Less work than hiring.
You do not need to search through profiles, train someone from scratch, or manage another person just to keep your online business organized.
No VA platform guessing game
You are not hoping someone can figure out your offers, systems, customers, content, and backend from scratch.
No full-time hire required
Get reliable backend support without adding payroll, benefits, training, or another person to manage every day.
Support that fits the workload
Hand off one area or several. Your support can shift as launches, users, customers, and projects change.
Thompson Operations makes all the business pieces that overwhelm me feel way more doable.
— Katie, Business Owner
How It Works
Real help in your business in 48 hours.
You do not need to know exactly what to delegate before you reach out. We help you figure out what is taking your time and where support should start.
Book a Call
Talk through what is taking your time, what is falling behind, and what kind of support would make the business feel lighter.
Get Onboarded
Once you are ready, you get access to your portal, meet the team, and we set up support around your business.
Work Begins
No long matching process. No starting from scratch. Support starts moving inside your business within 48 hours.
Ready for Support?
Keep the backend moving while you build what comes next.
Book a call and we’ll help you figure out what support makes the most sense for your business.
.svg){kind=small}
